{"page_status":{"page":{"name":"AlignOps","subdomain":"alignops","domain":"status.alignops.com","created_at":"2022-06-17T20:06:31.628-06:00","updated_at":"2025-12-18T12:21:59.443-07:00","url":"https://www.alignops.com","hidden_from_search":true,"css_body_background_color":"EDF0F1","css_font_color":"2C3238","css_light_font_color":"4D565F","css_greens":"2FCC66","css_yellows":"FCD466","css_oranges":"E67E22","css_reds":"E74C3C","allow_page_subscribers":true,"allow_incident_subscribers":true,"notifications_from_email":null,"allow_email_subscribers":true,"allow_sms_subscribers":true,"twitter_username":null,"branding":"premium","support_url":"https://alignops.com/customers/support-customer-services","allow_webhook_subscribers":false,"css_border_color":"4D565F","css_graph_color":"D29735","css_link_color":"3D73F0","page_description":"Welcome to the AlignOps Status Page. Here you’ll find real-time information on the operational status of our platform, including ToolWatch, FleetWatcher, SafetyReports, and BusyBusy. We post updates about planned maintenance, service disruptions, and resolved incidents to keep you informed and confident in your day-to-day operations. FleetWatcher has a standing maintenance-window Sundays from 9:00 AM Eastern until 11:00 AM Eastern where there may be service interruptions as system-maintenance is performed. This window will not be used every Sunday but is reserved for use as-required. Need Help? For customer support, please visit our Support Center: https://alignops.com/customers/support-customer-services","activity_score":176,"headline":"AlignOps Platform Status - SafetyReports - ToolWatch - FleetWatcher - BusyBusy","viewers_must_be_team_members":false,"ip_filters":null,"css_blues":"002DAF","time_zone":"Mountain Time (US & Canada)","notifications_reply_to_email":null,"notifications_email_footer":"You received this email because you are subscribed to AlignOps service status notifications.","allow_rss_atom_feeds":true,"black_hole":null,"over_allocations_cohort":null,"over_allocations_resolved_at":null,"custom_components_limit":null,"allow_slack_subscribers":true,"css_no_data":"4D565F","deleted_at":null,"allow_teams_subscription":false,"max_maintenance_automation_allowed":null,"custom_email_template":false,"hero_cover":{"updated_at":"2025-05-12T17:14:05.000+00:00","original_url":"//dka575ofm4ao0.cloudfront.net/pages-hero_covers/original/309049/Copy_of_AlignOps-Zoom-construction1-9a65208c-64bb-4036-9d4d-38469d580f9b.png","size":520495,"normal_url":"//dka575ofm4ao0.cloudfront.net/pages-hero_covers/normal/309049/Copy_of_AlignOps-Zoom-construction1-9a65208c-64bb-4036-9d4d-38469d580f9b.png","retina_url":"//dka575ofm4ao0.cloudfront.net/pages-hero_covers/retina/309049/Copy_of_AlignOps-Zoom-construction1-9a65208c-64bb-4036-9d4d-38469d580f9b.png"},"transactional_logo":{"updated_at":"2022-06-18T05:05:28.000+00:00","original_url":"//dka575ofm4ao0.cloudfront.net/pages-transactional_logos/original/309049/TW_logo.png","size":61671,"normal_url":"//dka575ofm4ao0.cloudfront.net/pages-transactional_logos/normal/309049/TW_logo.png","retina_url":"//dka575ofm4ao0.cloudfront.net/pages-transactional_logos/retina/309049/TW_logo.png"},"favicon_logo":{"updated_at":"2024-02-12T19:39:25.000+00:00","size":4929,"url":"//dka575ofm4ao0.cloudfront.net/pages-favicon_logos/original/309049/Align_SocialIcon_%282%29-71acc60b-2a6f-4524-bdd9-30ce16427076.png"},"email_logo":{"updated_at":null,"original_url":"","size":null,"normal_url":"","retina_url":""},"twitter_logo":{"updated_at":null,"size":null,"url":""},"id":"gtdvv3ybkzpv","organization_id":"yzlnr9b5xm55"}},"components":[{"status":"operational","name":"BusyBusy","created_at":"2025-06-22T20:41:11.128-06:00","updated_at":"2025-06-22T20:41:32.653-06:00","position":1,"description":null,"showcase":false,"start_date":null,"id":"047yb3knw34v","group_id":null,"page_id":"gtdvv3ybkzpv","group":true,"only_show_if_degraded":false,"components":["y2wnfgppbr37"]},{"status":"operational","name":"BusyBusy","created_at":"2025-06-22T20:40:52.050-06:00","updated_at":"2025-12-09T07:41:48.312-07:00","position":1,"description":"BusyBusy Web Application","showcase":false,"start_date":"2025-06-22T00:00:00.000-06:00","id":"y2wnfgppbr37","group_id":"047yb3knw34v","page_id":"gtdvv3ybkzpv","group":false,"only_show_if_degraded":false},{"status":"operational","name":"FleetWatcher","created_at":"2025-06-22T20:39:44.418-06:00","updated_at":"2025-06-22T20:41:32.667-06:00","position":2,"description":null,"showcase":false,"start_date":null,"id":"yx7vc93jcpw2","group_id":null,"page_id":"gtdvv3ybkzpv","group":true,"only_show_if_degraded":false,"components":["91wgmm0vg184","xbghjc9dslcg","css7tdrff2qc","2vgkkpxkcs92"]},{"status":"operational","name":"FleetWatcher Web","created_at":"2025-06-22T20:39:44.454-06:00","updated_at":"2025-11-09T08:00:21.706-07:00","position":1,"description":"FleetWatcher Web Application","showcase":false,"start_date":"2025-06-22T00:00:00.000-06:00","id":"91wgmm0vg184","group_id":"yx7vc93jcpw2","page_id":"gtdvv3ybkzpv","group":false,"only_show_if_degraded":false},{"status":"operational","name":"FleetWatcher Mobile","created_at":"2025-12-08T16:02:15.860-07:00","updated_at":"2025-12-08T16:02:15.860-07:00","position":2,"description":null,"showcase":false,"start_date":"2025-12-08T00:00:00.000-07:00","id":"xbghjc9dslcg","group_id":"yx7vc93jcpw2","page_id":"gtdvv3ybkzpv","group":false,"only_show_if_degraded":false},{"status":"operational","name":"Telematics Devices - Direct","created_at":"2025-12-08T16:03:16.918-07:00","updated_at":"2025-12-08T16:03:16.918-07:00","position":3,"description":null,"showcase":false,"start_date":"2025-12-08T00:00:00.000-07:00","id":"css7tdrff2qc","group_id":"yx7vc93jcpw2","page_id":"gtdvv3ybkzpv","group":false,"only_show_if_degraded":false},{"status":"operational","name":"Telematics Devices - 3rd Party","created_at":"2025-12-08T16:03:48.626-07:00","updated_at":"2025-12-08T16:04:02.268-07:00","position":4,"description":null,"showcase":false,"start_date":"2025-12-08T00:00:00.000-07:00","id":"2vgkkpxkcs92","group_id":"yx7vc93jcpw2","page_id":"gtdvv3ybkzpv","group":false,"only_show_if_degraded":false},{"status":"operational","name":"SafetyReports","created_at":"2025-06-22T20:48:36.574-06:00","updated_at":"2025-06-22T20:48:58.060-06:00","position":3,"description":null,"showcase":false,"start_date":null,"id":"3xx9n3qvbdx7","group_id":null,"page_id":"gtdvv3ybkzpv","group":true,"only_show_if_degraded":false,"components":["t00257w3q2k3"]},{"status":"operational","name":"SafetyReports","created_at":"2025-06-22T20:48:36.605-06:00","updated_at":"2025-12-15T09:27:42.823-07:00","position":1,"description":"SafetyReports Web Application","showcase":false,"start_date":"2025-06-22T00:00:00.000-06:00","id":"t00257w3q2k3","group_id":"3xx9n3qvbdx7","page_id":"gtdvv3ybkzpv","group":false,"only_show_if_degraded":false},{"status":"operational","name":"ToolWatch","created_at":"2025-06-22T20:42:00.988-06:00","updated_at":"2025-06-22T20:48:58.069-06:00","position":4,"description":null,"showcase":false,"start_date":null,"id":"xwql28q1n96q","group_id":null,"page_id":"gtdvv3ybkzpv","group":true,"only_show_if_degraded":false,"components":["x7dlxfn964ww"]},{"status":"operational","name":"ToolWatch","created_at":"2025-06-22T20:42:01.025-06:00","updated_at":"2025-12-15T09:27:54.885-07:00","position":1,"description":"ToolWatch Web Application","showcase":false,"start_date":"2025-06-22T00:00:00.000-06:00","id":"x7dlxfn964ww","group_id":"xwql28q1n96q","page_id":"gtdvv3ybkzpv","group":false,"only_show_if_degraded":false}],"months":[{"name":"December","year":2025,"starts_on":1,"days":31,"incidents":[]},{"name":"November","year":2025,"starts_on":6,"days":30,"incidents":[{"code":"8h8dz50w6s72","name":"[Scheduled] FleetWatcher DB Maintenance","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 9, 06:51 - 08:00 MST"},{"code":"gwvg2dhhn665","name":"[Scheduled] FleetWatcher GPS/Telematics Data Subsystem Mainteanance","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Nov 2, 06:33 - 10:00 MST"}]},{"name":"October","year":2025,"starts_on":3,"days":31,"incidents":[{"code":"25f4p31blbq6","name":"[Scheduled] FleetWatcher Scheduled Maintenance to Update Integrations and Shared Infrastructure","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Oct 26, 06:00 - 08:00 MDT"},{"code":"t7yzh3f40nkt","name":"ToolWatch East Degraded Performance","message":"Amazon AWS engineers have marked the issue as resolved as of 3:53 PM Pacific / 4:53 PM Mountain, 5:53 PM Central / 6:53 PM Eastern. AlignOps monitoring is no longer showing degradation. Thank you for your patience today.","impact":"minor","timestamp":"Oct 20, 08:30 - 17:01 MDT"},{"code":"zntv2qrbxvlb","name":"Data From Many Physical FleetWatcher Devices Delayed","message":"All data from physical FleetWatcher devices has now caught up and should be showing in real-time as usual. Devices that went to sleep while connectivity was interrupted will catch up when they wake up, which will be approximately 24 hours from when they were turned off, or when the equipment is next operated, whichever comes first. Thank you for your patience as we continue to work through the issues related to the widespread Amazon AWS issues.","impact":"major","timestamp":"Oct 20, 10:06 - 13:00 MDT"},{"code":"12cgy7x45fnq","name":"[Scheduled] FleetWatcher Infrastructure Maintenance","message":"Maintenance is complete. All scheduled work went as-planned. Thank you for your patience as this important security-and-availability work was completed.","impact":"maintenance","timestamp":"Oct 12, 06:00 - 08:23 MDT"},{"code":"s619mtrp4gg7","name":"FleetWatcher Processing Delay with One Database Server","message":"The database issue has been resolved as of approximately 9:17 PM Eastern. Data was delayed, but not lost, during the incident for customers on the impacted server. Our DevOps team is working with our database vendor to identify measures to prevent similar future occurrences.","impact":"minor","timestamp":"Oct 6, 19:06 - 19:36 MDT"},{"code":"t88x5qjhjwdw","name":"[Scheduled] FleetWatcher Infrastructure Maintenance","message":"The scheduled maintenance has been completed.","impact":"maintenance","timestamp":"Oct 5, 08:52 - 09:12 MDT"}]}],"show_component_filter":true,"show_uptime_calendar":true,"component_filter":null,"start_time":"2025-10-01T00:00:00-06:00","end_time":"2025-12-31T23:59:59-07:00"}

Incident History